Shop policies

Processing time of an order is 1-3 business days.

Shipping

Shipping can be both from Ukraine and from Portugal. We have a standard free shipping option via national postal services and an expedited shipping option via UPS.

Estimated delivery time 

Expedited shipping to the USA and the European Union takes about 3-5 business days.

Free standard shipping
United States: 5-14 business days
Europe: 5-14 business days
United Kingdom: 1-4 weeks
Canada: 1-4 weeks
Australia, New Zealand and Oceania: 2-6 weeks
Asia Pacific: 2-6 weeks
Latin America and the Caribbean: 2-6 weeks

We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping company and on a customs working.

 

Customs and import taxes

Customers are responsible for any import and customs taxes and fees that may apply. We are not responsible for delays due to customs and postal cervices.


Payment options

- PayPal 
- Visa and MasterCard
- American Express
- Apple Pay
- Google Pay
- Multibanco


Returns and cancellations

We don't accept cancellations, but please contact us if you have any problems with your order.

Because of the nature of items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized products.

 

Refund

Our company isn't responsible for estimated delivery time and for your national postal service and customs working. If you don't receive your package within 75 days after sending - a full refund will be made.