Shop policies

Shipping

Shipping can be both from Ukraine and from Portugal. We have a standard free shipping option via national postal services and an expedited shipping option via UPS.

Estimated shipping times

United States: 5-14 business days
Europe: 5-14 business days
United Kingdom: 1-4 weeks
Canada: 1-4 weeks
Australia, New Zealand and Oceania: 2-6 weeks
Asia Pacific: 2-6 weeks
Latin America and the Caribbean: 2-6 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.


Expedited shipping to the USA and EU Countries takes about 3-5 business days.

Occasionally, our company works with a third-party delivery company in the USA (Miami).

In this case, we send our packages to the third-party company office, therefore the shipping can be tracked as "shipped from Miami."

Delays of delivery information are OK, because packages are shipped to the Miami office from Ukraine or Portugal via UPS and then to your door via USPS.


Customs and import taxes

Customers are responsible for any import and customs taxes and fees that may apply. We are not responsible for delays due to customs and postal cervices.


Payment options

- Amazon Pay
- PayPal
- Visa and MasterCard
- American Express


Returns and cancellations

We don't accept cancellations, but please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders.

 

Refund

Our company isn't responsible for estimated delivery time and for your national postal service and customs working. If you don't receive your package within 75 days after sending, a full refund will be made.